TERMS & CONDITIONS

Our commitment to fair play, transparency, and responsible gaming

Last updated: January 2024

1. COMPANY INFORMATION

Company Name: LootIX Competitions Ltd

Registration Number: 12345678

Registered Address: 123 Competition House, London, UK, SW1A 1AA

Email: legal@lootix.co.uk

Phone: 0800 123 456

2. ELIGIBILITY

Age Requirement: You must be 18 years or older to participate in any competition.

Geographic Restrictions: Competitions are open to UK residents only, excluding Northern Ireland where restricted by local laws.

Verification: We reserve the right to request age and identity verification before prize distribution.

Excluded Parties: Employees, directors, and immediate family members of LootIX Competitions Ltd are not eligible to participate.

3. HOW COMPETITIONS WORK

3.1 Instant Win System

Instant wins are predetermined using cryptographically secure random number generation before competition launch. Winning ticket numbers are pre-selected and hashed for transparency.

3.2 Main Draw System

Main draw winners are selected using certified random number generation. All purchased ticket numbers are entered into the draw with equal probability.

3.3 Fairness Guarantee

Mathematical Probability: P(win) = (Number of winning tickets) ÷ (Total tickets available). Every ticket has equal probability regardless of purchase time.

4. TICKET PURCHASE & PAYMENT

Payment Processing: All payments are processed securely using 256-bit SSL encryption.

Accepted Methods: Visa, Mastercard, American Express, and PayPal.

Failed Payments: If payment fails, no tickets will be allocated and no charges will be applied.

Confirmation: Purchase confirmation will be sent via email within 5 minutes of successful payment.

No Refunds: Ticket purchases are final and non-refundable once successfully processed, except in cases of technical error.

5. PRIZES & CLAIMS

5.1 Prize Delivery

Cash Prizes: Transferred directly to winner's bank account within 48 hours of verification.

Physical Prizes: Shipped free of charge to winner's verified address within 7 working days.

5.2 Winner Notification

Winners are notified immediately via email and SMS. Instant win results are displayed immediately after purchase.

5.3 Prize Alternatives

Physical prizes may be taken as cash alternatives where stated. We reserve the right to substitute prizes of equal or greater value.

5.4 Unclaimed Prizes

Prizes must be claimed within 90 days of winning. Unclaimed prizes will be forfeited and may be re-entered into future competitions.

6. COMPETITION RULES

Unsold Tickets: Competitions proceed regardless of total tickets sold. Unsold tickets do not affect winner selection.

Multiple Entries: You may purchase multiple tickets to increase your chances of winning.

Draw Dates: Main draws are conducted on the specified end date at 8:00 PM GMT unless otherwise stated.

Technical Issues: In case of technical difficulties, competitions may be extended by up to 24 hours.

7. RESPONSIBLE GAMING

18+ Only: Strictly no participation by anyone under 18 years of age.

Spending Limits: We encourage setting personal spending limits and gaming responsibly.

Self-Exclusion: Contact us to request account restrictions or self-exclusion options.

Support Resources: If you need help with gambling-related issues, contact GamCare: 0808 8020 133

BeGambleAware: Visit www.begambleaware.org for information and support.

8. LEGAL COMPLIANCE

UK Gambling Commission: We operate under licenses issued by the UK Gambling Commission.

Consumer Protection: All activities comply with UK consumer protection and gambling regulations.

Anti-Money Laundering: We maintain strict AML policies and may request source of funds verification.

Data Protection: We comply with UK GDPR and Data Protection Act 2018.

9. TRANSPARENCY & VERIFICATION

9.1 Winner Verification

All winners receive unique verification hashes that can be publicly verified. Competition hashes are published before launch.

9.2 Public Records

Winner information (first name, last initial, ticket number, prize) may be published for transparency purposes.

9.3 Audit Trail

Complete audit trails are maintained for all competitions and available for regulatory inspection.

10. LIMITATION OF LIABILITY

LootIX Competitions Ltd's liability is limited to the value of tickets purchased. We are not liable for indirect, incidental, or consequential damages.

In cases of technical failure or error, our maximum liability is a full refund of ticket purchases.

We reserve the right to cancel competitions due to insufficient entries or technical issues, with full refunds provided.

11. CHANGES TO TERMS

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date.

Continued use of our services after changes constitutes acceptance of modified terms.

Significant changes will be communicated via email to registered users.

12. CONTACT INFORMATION

For questions about these terms or our services, contact us:

Email: legal@lootix.co.uk

Phone: 0800 123 456

Hours: Monday-Friday, 9AM-6PM

Response Time: Within 24 hours

ACCEPTANCE OF TERMS

By purchasing tickets or participating in any competition, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. You confirm that you are 18 years or older and eligible to participate.